ELZHA SIHONA; HASMAWATI, Fifi; DEWI, Emi Puspita. Kualitas Pelayanan Analisis Strategi Customer Relationship Management (CRM) Dalam Meningkatkan Kualitas Pelayanan Jemaah Umrah Di PT Arofah Perdana Mandiri Palembang. Journal of Exploratory Dynamic Problems, [S. l.], v. 3, n. 2, p. 162–172, 2026. DOI: 10.31004/edp.v3i2.237. Disponível em: https://edp.web.id/index.php/edp/article/view/237. Acesso em: 10 oct. 2026.